The terms and conditions governing your use of Cushty's business management software.
Last updated: December 2024
Important: By using Cushty's services, you agree to these Terms of Service. Please read them carefully before using our software.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Cushty Ltd ("Cushty," "we," "us," or "our") regarding your use of our business management software and related services.
By accessing or using Cushty, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Cushty provides cloud-based business management software designed to help small and medium businesses streamline their operations, including:
You must be at least 18 years old and have the legal capacity to enter into contracts. If you are registering on behalf of a business, you represent that you have the authority to bind that business to these Terms.
You agree to:
Cushty offers various subscription plans as detailed on our pricing page. Features and limitations vary by plan level.
We may offer free trials for new customers. Trial limitations and duration are specified during signup. Trials automatically convert to paid subscriptions unless cancelled.
You agree to use Cushty only for lawful business purposes. You must not:
You retain ownership of all data you input into Cushty. We act as a data processor for your business data and comply with GDPR requirements.
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.
We perform daily automated backups of your data. However, you are responsible for maintaining your own backups of critical business information.
Cushty and all related software, trademarks, and content are owned by Cushty Ltd. We grant you a limited, non-exclusive licence to use our software during your subscription period.
You retain all rights to your business data and content. By using Cushty, you grant us a licence to process and store your data solely to provide our services.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
We provide customer support via email, phone, and in-app chat during UK business hours (9 AM - 6 PM GMT, Monday-Friday).
We may terminate your account if you:
Upon cancellation or termination, you may export your data in standard formats (CSV, PDF) for 30 days. After this period, your data will be permanently deleted.
To the maximum extent permitted by law:
You agree to indemnify and hold Cushty harmless from any claims, damages, or expenses arising from:
Cushty integrates with various third-party services (accounting software, payment processors, etc.). These integrations are subject to the third parties' terms and privacy policies. We are not responsible for third-party service availability or functionality.
We regularly update Cushty with new features, improvements, and security patches. Updates are deployed automatically and do not require action from you.
We may modify these Terms from time to time. Material changes will be communicated via:
Continued use of Cushty after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through:
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or other force majeure events.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cushty regarding the use of our services.
If you have questions about these Terms of Service, please contact us:
For general support enquiries, please use: support@cushty.io
Thank you for choosing Cushty! We're committed to helping your business succeed while protecting your rights and data.